Job Category: Administration

Quality Assurance Coordinator

Monarch Healthcare are recruiting for a Quality Assurance Coordinator to join our team and co-ordinate administrative processes in line with company policies and legal responsibilities for quality and compliance.

This is a part-time role, working 3 days per week between the hours of 9am-5pm however, work outside of these hours may be required to meet business needs.

The key responsibilities will include but are not limited to:

  • Administration of the quality management system for all care homes and central operations
  • Support home managers and relevant staff to meet quality assurance processes, in line with expected timescales and legislative requirements
  • Collate data and contribute to analysis and reports
  • Manage and initiate quality assurance surveys to all stakeholders to collate feedback and produce reports
  • Provide support to the Quality Assurance Manager when completing quality visits or as requested
  • Maintain effective communication with all stakeholders
  • Adhere to all Company policies and procedures
  • Ensure compliance with all statutory requirements and contribute to the implementation and ongoing monitoring of GDPR.

The benefits of the role include:

  • Access to on-site parking
  • Annual Monarch Healthcare Awards and Dinner
  • 5.6 weeks annual leave
  • In house training
  • Contributory Pension
  • Supportive and friendly team environment
  • Referral scheme

All roles are subject to satisfactory DBS checks and references. If you would like to join our team, please apply to this advert by including your CV and a cover note, we look forward to hearing from you.

Please note, due to the volume of applications we receive for our roles, we are unable to respond to each applicant. We appreciate and would like to thank you for the time you have taken to apply for the role.

Administrator – Rutland Manor Nursing Home

Monarch Healthcare are recruiting for an Administrator to join our team at Rutland Manor Nursing Home, Ilkeston.

This is a full-time role, working Monday-Friday between the hours of 9am-5pm. However, work outside of these hours may be required to meet business needs.

As an Administrator at Monarch Healthcare, your responsibilities will include, but are not limited to:

  • Maintain accurate records of the home in line with Company policy and procedures.
  • Prepare and issue data reports as required.
  • Arrange the accurate calculation of wages, monthly, using computer and manual systems. Ensure continuity of Payroll.
  • Process receipts of monies against Clients’ accounts. Maintain records and assist clients with accessing funds and settling accounts on their behalf, if required.
  • Maintain Staff attendance records.
  • Maintain files for Clients and Staff in line with Company procedures and regulation. Process the onboarding of new staff members.
  • Provide administrative support to the Home Manager.
  • Operate office equipment such as fax, photocopier and computer as required.
  • Answer the telephone, respond to enquiries from Clients and Visitors at Reception, and re-direct enquiries in a friendly and efficient manner.
  • Maintain stationery supplies.

We are looking for a candidate with experience within an administration role, ideally within a care setting, who has previously worked with Microsoft packages as below. Required:

  • Good numerical and word processing skills
  • Knowledge and experience of MS packages
  • Good communication and organisational skills
  • Professional telephone manner
  • Genuine interest in working within a caring environment
  • Clear understanding of confidentiality and professionalism

If you would like to apply, please forward your CV and cover note for consideration. All roles are subject to satisfactory DBS checks and references.