Due to the escalation of the Coronavirus and the heightened risk to residents at the care home, Monarch Healthcare has taken the decision to close all our homes to non-essential visitors, for the foreseeable future.
This decision has not been taken lightly and we understand that some of you will find the news extremely distressing. We are exploring other ways in which you can maintain contact with your relative, including skype calls, facetime etc. Please telephone the home over the next few days if you would like to ask about setting this up.
If you believe the purpose of your visit is essential to the well-being of your relative and this is agreed by the senior person in charge of the shift at the time, you will be permitted to enter the home as long as you agree to all of the conditions imposed (please refer to information for visitors)
Once again we are sorry for the inconvenience and as everyone else, we can only hope this situation ceases as quickly as possible and that you and your families and friends remain in good health.