Manager Support (Care) – Ilkeston

Monarch Healthcare is an established care provider and forward-thinking company. We have an opportunity for a Manager Support to join our team at Rutland Manor Nursing Home, Ilkeston.

As a Manager Support at Monarch Healthcare, you will provide a link between management and the staff team. You will be required to work 35 hours per week on a rota basis that will include some weekends and bank holidays. The rate of pay is up to £22,000 depending on qualifications and experience.

Shift times can be between the hours of 07:30-19:30


  • NVQ level 3 or other relevant residential social work qualification/experience.
  • Previous supervisory/team leading/senior care experience
  • Ability to communicate effectively at all levels
  • Genuine interest in working with older people in a care home setting
  • Strong IT skills

The key responsibilities of the role will include, but are not limited to:

  • Completion of daily and monthly audits delegated to you by the home manager
  • Staff supervisions
  • Complete care plan evaluations and records and undertake regular reviews to ensure best practice
  • Participate in client reviews
  • On call duties and staff support
  • Maintain effective communication with staff, provide feedback and liaise with the manager to ensure information is cascaded throughout the team.
  • Assist with preadmission assessments and preparation of the home for new admissions
  • Assist with assessing needs of Clients and monitoring the planning and evaluation of care
  • Complete applications and support investigations and reports pertaining to deprivation of liberty and safeguarding in the absence of the manager, liaising with the Senior Management Team prior to submitting
  • Deliver personal care as appropriate to Residents needs
  • Promote person centred care and support staff to plan and deliver care in an individualised way
  • Conduct competency assessments and provide instruction, guidance, and support to the care team
  • Support the Manager with overseeing governance in the home addressing all shortfalls with the staff team, advise the Manager of actions taken and record on individuals records
  • Contribute to staff training to ensure all Staff Members receive the required statutory training and additional training to meet the needs of service users and enhance their own development

Monarch Healthcare value all employees and actively encourage people to develop their knowledge and skills through opportunities for further learning as well as through mandatory training expectations. All roles are subject to satisfactory DBS checks and references.

Health and Social Care Trainer

Monarch Healthcare are recruiting for a Learning and Development Trainer to work across our homes, Rutland Manor, Kingfisher Court, Poplars Nursing Home and Croft Care Home.

As a Learning and Development Trainer at Monarch Healthcare, you will support Home Managers to coordinate training needs, whilst ensuring staff members complete relevant training within the required timeframes. You will deliver training, maintain competency assessments and provide support to employees during the completion of the care certificate.

This is a full-time role, working 40 hours per week, however we are looking for someone who can be flexible with regards to working hours, as the position may require work outside of the agreed times to meet business needs, and can include weekends. The rate of pay is dependent on experience and qualifications.

The successful candidate will need to be able to self-manage and work holistically at a fast pace, prioritising and managing their workload whilst working in a professional manner.

The homes within this role are based in the following locations, please ensure prior to applying that you are able to travel to the locations of:

Rutland Manor Nursing Home, Ilkeston, DE7

Kingfisher Court Care Home, Nottingham, NG11

Poplars Nursing Home, Burton-on-Trent, DE13

Croft Care Home, Burton-on-Trent, DE15

The main duties of the role include, but are not limited to:

  • Support home managers with staff training and development needs, ensuring training meets the required completion rate
  • Coordinate and facilitate the learning and development of all staff
  • Deliver training
  • Conduct observations and supervisions to advise staff teams accordingly and identify further training needs
  • Support employees during the completion of the care certificate, reporting progress to the Home Manager on each visit
  • Manage a schedule of work and report this monthly to the Training Manager
  • Prepare reports for the training manager as required
  • Contribute to new staff inductions as requested
  • Attend training meetings to discuss progress and needs
  • Provide feedback to the Management team as required

The benefits:

  • Contributory pension
  • 5.6 weeks annual leave
  • On site parking
  • Staff referral scheme
  • Supportive team

All roles are subject to satisfactory DBS checks and references.